Information on COVID-19 measures

Guaranteed energy supply and service quality

The extensive protective measures against the coronavirus (COVID-19) adopted by the Austrian Federal Government will come into effect on Tuesday, 16 November 2020. Our customers are our top priority, which is why it goes without saying that we guarantee the continuous supply of electricity and gas throughout this challenging situation. As your reliable energy supplier, we ask our customers for their close cooperation in light of the currently changing circumstances regarding the coronavirus. The swift exchange of information is an essential foundation for all of us to master this challenging situation together.    

Most of our employees already switched to home office mode on Monday, 2 November 2020. We particularly wanted to assure you that we still maintain our high customer service quality even in these special circumstances. Needless to say, our team is at your disposal at the same high quality to answer your questions and handle your contracts, orders, extensions or any other customer service issues via email or phone.

Thank you for your cooperation.

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